1 Truthful words are not beautiful; beautiful words are not truthful. Good words are not persuasive; persuasive words are not good.
2 The most important thing in communication is hearing what isn’t said.
3 Communication leads to community, that is, to understanding, intimacy and mutual valuing.
4 Assumptions are the termites of relationships.
5 In many ways, effective communication begins with mutual respect, communication that inspires, encourages, or instructs others to do their best.
Posted on June 17 2013